Privacy Policy

How Yatraved collects, uses, and protects your information.

Last Updated: 25 June 2026

This Privacy Policy describes how Yatraved ("Yatraved", "we", "us", or "our") collects, uses, shares, and protects your personal information when you visit www.yatraved.com (the "Website"), submit an enquiry, or book a trip with us. By using our Website or services, you agree to the practices described in this policy.

1. Who We Are

Yatraved is a community travel company offering group trips, weekend getaways, customised tours, and pilgrimage packages across India and internationally. For any privacy-related questions, you can reach us at inquiry@yatraved.com or (+91) 9971157975.

2. Information We Collect

We collect information that you provide to us directly, as well as some information automatically when you use our Website.

a) Information you give us

  • Contact & enquiry details — your name, email address, mobile number, chosen destination, and any message you submit through our enquiry forms, contact form, or pop-up forms.
  • Booking details — information needed to confirm and operate your trip, such as traveller names, preferred batch dates, room/sharing preferences, and pick-up points.
  • Communications — messages you send us by email, phone, or WhatsApp.
  • Payment details — when you make a payment, transactions are processed by third-party payment providers. We do not store your full card or banking details on our servers.

b) Information collected automatically

  • Usage & device data — such as your IP address, browser type, device information, pages visited, and the date/time of your visit.
  • Cookies & similar technologies — small files that help the Website function and help us understand how visitors use it (see Section 5).

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide trip quotes and information.
  • Process, confirm, and operate your bookings and trips.
  • Communicate with you about your trip, including updates, batch dates, and important notices.
  • Send you offers, travel content, and promotional messages — only where you have consented, and you can opt out at any time.
  • Improve our Website, services, and customer experience.
  • Maintain safety and security, prevent fraud, and comply with legal obligations.

4. How We Share Your Information

We do not sell or rent your personal information. We share it only as needed to provide our services, including with:

  • Travel service providers — hotels, homestays, transport operators, airlines, local guides, and activity partners, strictly to fulfil and operate your booking.
  • Payment processors — to securely handle transactions.
  • Service vendors — trusted partners who help us run our Website and communications (for example, email and messaging tools).
  • Legal & regulatory authorities — when required by law, regulation, or valid legal process, or to protect our rights and the safety of travellers.

Access to your information within Yatraved is limited to team members who need it to serve you.

5. Cookies & Tracking

Our Website uses cookies and similar technologies to keep the site working correctly, remember your preferences, and understand usage so we can improve. You can control or disable cookies through your browser settings; please note that some features may not work as well if cookies are disabled.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy — including completing your trip, meeting legal and accounting requirements, and resolving disputes — after which it is deleted or anonymised.

8. Your Rights & Choices

Subject to applicable law, you may:

  • Request access to the personal information we hold about you.
  • Ask us to correct or update inaccurate information.
  • Request deletion of your information, where we are not legally required to retain it.
  • Withdraw consent or opt out of marketing communications at any time.

To exercise any of these rights, contact us at inquiry@yatraved.com.

9. Marketing Communications

If you have opted in, we may send you offers and travel updates by email, SMS, or WhatsApp. You can opt out at any time by replying STOP, using the unsubscribe option, or contacting us — without affecting any active bookings.

10. Third-Party Links

Our Website may contain links to third-party websites and services (for example, social media or payment pages). We are not responsible for the privacy practices or content of those external sites; we encourage you to read their privacy policies.

11. Children's Privacy

Our services are intended for travellers aged 18 and above. We do not knowingly collect personal information from children. If you believe a minor has provided us information, please contact us so we can remove it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised "Last Updated" date. We encourage you to review it periodically.

13. Grievance Officer & Contact

In accordance with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may contact our Grievance Officer for any concerns about your personal data or this policy:

We aim to acknowledge and address grievances within a reasonable timeframe as required by law.